Support Center

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FAQ

Here are some of the frequently asked questions that our clients have asked

How To

A extensive insite on how to set up each of our systems

Talk To Us

Our support team are on hand to guide you in the right direction

Welcome to our Frequintly Asked Questions

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Q. Is your equipment PAT Tested?

A. Yes all of our equipment is PAT Tested. Every item has a tested sticker on it so that you can show the venue that everything you are bringing in is safe.

Q. I have a sloan style car will this be a problem?

A. Systems that come with a bass speaker usually do not fit in Sloan cars as the boot normally has a small opening and the rear doors are normally small. We recommend something like a ford focus kind of sized car.

Q. What is your collection address?

A. Our warehouse is located in a highly secure shipping port, please navigate to the below address 5 minutes before your collection time. Apon arivel you will be greeted with a large industrial silver gate with a red and white barrier in front of it. To you right you will see two parking spaces dedicated for Port Werburgh, Please park in one of these bays and call our office on 01634 566119 and one of our team will come and find you. If you get lost or can’t find us here is a link to google maps location of the silver gate in question.

https://g.page/donthireadj?share

Q. What sized car do i have?

A. We class a Small Car as a Ford Fiesta, A Regular Car as a Ford Mondeo and a Large Car as a 7 Seater.

Q. What devices can I use on your systems

A. All devices that have a headphone jack or AUX output such as an iPad, iPod, Laptop or phone. Most modern devices have an audio output.

Q. When does the equipment need to be returned?

A. The next working day after the hire, so for example, if you are hiring for a Saturday night, we will expect the equipment back the Monday following If this day falls on a bank holiday then the hire is expected on the next available working day.

Q. What if something gets broken?

A. Damage even if accidental shall be charged for, either repair or full replacement value, whichever is the cheapest and fastest (you can also be liable for rental charges for equipment until it is restored).

Q. Can you supply extension leads?

A. We supply everything you will need to get going, if you have any specific requirements please get in touch.

Q. Are there hidden charges?

A. All prices shown on this site or quoted in writing from us are including all charges and including VAT.

Q. Do You Offer Refunds

A. You can request a full cancellation and refund up to 14 days prior to your collection date.

Q. Can I Change the Date Of My Booking

A. You can change the date of your booking up to 7 days prior to your collection date.

How To Guides

    Set up your system with the bass speaker in the centre of your disco area, and each satellite speaker 1.5m away to the left and right of the bass speaker.

    Plug the RED (x2) Speaker leads into your bass speaker and the other end of both leads should then be plugged into each individual speaker, allowing for one lead per speaker.

    Next, plug the BLUE power cable into the bass speaker and the other end into the mains supply of your venue.

    Then, plug in your 3pin ORANGE audio or AUX cable into the bass speaker.

    Finally, connect your media device with the ORANGE audio/aux cable and play audio. Switch on the power to the bass speaker and ensure the volume is set halfway.

    Now you have the audio playing it’s time to plug in your lights.

    Place your floor-mounted lights so that they are filling the room or if you have a lighting stand set this up in a convenient area so the lights are able to project to the dancefloor.

    Next, plug a BLUE power cable into each disco light and the other end into the mains supply of your venue. the lights will move and dance to the beat of the music.

     

    Plug Play Be Your Own Dj

    Plug and Play Systems

      Set up your system with the bass speaker in the centre of your disco area, and each satellite speaker 1.5m away to the left and right of the bass speaker.

      Plug the RED (x2) Speaker leads into your bass speaker and the other end of both leads should then be plugged into each individual speaker, allowing for one lead per speaker.

      Next, plug the BLUE power cable into the bass speaker and the other end into the mains supply of your venue.

      Then, plug in your 3pin ORANGE Bluetooth receiver to the bass speaker.

      Finally, connect your media device to the Bluetooth receiver and ensure your music player ie Spotify is playing via the Bluetooth receiver.

      Take a look at this guide for more info

       

      Switch on the power to the bass speaker and ensure the volume is set halfway.

       

       

      Now you have the audio playing it’s time to plug in your lights.

      Place your floor-mounted lights so that they are filling the room or if you have a lighting stand set this up in a convenient area so the lights are able to project to the dancefloor.

      Next, plug a BLUE power cable into each disco light and the other end into the mains supply of your venue. the lights will move and dance to the beat of the music.

       

      Bluetooth Systems Be Your Own Dj

      Bluetooth Systems

        Set up your system with the bass speaker in the centre of your disco area, and each satellite speaker 1.5m away to the left and right of the bass speaker.

        Plug the RED (x2) Speaker leads into your bass speaker and the other end of both leads should then be plugged into each individual speaker, allowing for one lead per speaker.

        Next, plug the BLUE power cable into the bass speaker and the other end into the mains supply of your venue.

        Then, plug in your 3pin ORANGE Bluetooth receiver to the bass speaker.

        Finally, connect your media device to the Bluetooth receiver and ensure your music player ie Spotify is playing via the Bluetooth receiver.

        Take a look at this guide for more info

        If you do not wish to use bluetooth 

        Then, plug in your 3pin ORANGE audio or AUX cable into the bass speaker.

        Finally, connect your media device with the ORANGE audio/aux cable and play audio. Switch on the power to the bass speaker and ensure the volume is set halfway.

        Now you have the audio playing it’s time to plug in your lights.

        Place your floor-mounted lights so that they are filling the room or if you have a lighting stand set this up in a convenient area so the lights are able to project to the dancefloor.

        Next, plug a BLUE power cable into each disco light and the other end into the mains supply of your venue. the lights will move and dance to the beat of the music.

         

        Weddign Systems Be Your Own Dj

        Wedding Systems